Your Privacy Is Our Responsibility

Privacy Policy — How Pikelak Keeps Your Information Safe

Every piece of information you share with Pikelak is completely secure. We never sell or rent your data — we use it solely to deliver a better experience for you.

Last Updated: January 2026
Encrypted Data
Never Sold
No Third Parties
Your Control

Core Pillars of Privacy Protection

How Pikelak Protects Your Data — A Summary

256-bit SSL Encryption

All your data on Pikelak is secured with bank-grade 256-bit AES encryption. TLS 1.3 protocol is applied at every layer of communication.

Secure Data Storage

Your data is stored on ISO 27001-certified servers in compliance with international security standards. Multi-layered security measures are in place to prevent unauthorized access.

Not Shared with Third Parties

Pikelak never sells or rents your personal data. No third party receives your information except where required by law.

Your Control

You can view, correct, or delete your data at any time. Pikelak gives you complete control over your personal information.

AI Security Monitoring

Pikelak's AI system monitors for suspicious activity 24/7. Any unauthorized login attempt is blocked instantly.

GDPR-Compliant Policy

Pikelak adheres to GDPR, the international standard for data protection. Every step of your data processing is lawful and transparent.

In short: Pikelak collects your information solely to provide you with better service. Your data is never sold or rented. You can request deletion of your data at any time.

1 Introduction & Applicability

PikelakWelcome to pikelak. This Privacy Policy explains what information we collect, how we use it, and how we protect your privacy.

This policy applies to the Pikelak website, mobile app, and all related services. By using Pikelak, you are considered to have accepted this Privacy Policy.

We believe privacy is a fundamental right. Our entire system is built on a "Privacy by Design" principle — meaning privacy protection is not an afterthought but a core part of our infrastructure from the ground up.

Pikelak's commitment: We will never sell your data. It is not part of our business model, and it never will be.

2 Types of Information We Collect

Pikelak collects several categories of information, detailed below:

Data Type Example Data Collection Types
Identity Information Name, date of birth, national ID Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information BKash number, transaction history Mandatory
Location Data IP address, country/region Automatic
Device Information Device model, operating system, browser Automatic
Usage Information Games played, betting history Automatic
Profile Information Preferred language, notification settings Optional

We only collect information that is necessary to operate and improve our services. We refrain from collecting any data that is not needed.

3 Purpose of Data Use

Pikelak uses your information for the following purposes:

  • Account creation and management, and identity verification (KYC)
  • Providing Betting & Gaming Services and Processing Transactions
  • Fraud Prevention, Anti-Cheating & Security Assurance
  • Keeping you informed about relevant bonuses, offers, and promotions
  • Customer Support & Issue Resolution
  • Analysing and Improving Platform Performance
  • Fulfilling legal obligations and preparing reports for regulatory authorities
  • Managing Responsible Gaming Programs

We never use your data beyond these stated purposes. Should we ever need to use your information for a new purpose in the future, you will be notified in advance.

4 Data Sharing Policy

Pikelak never sells or rents your data. However, your information may be shared under the following limited circumstances:

  • Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions
  • Game Providers: Certain technical information may be shared to facilitate game service operations
  • Law enforcement agencies: We are required to disclose information to authorities upon receipt of a valid legal order
  • Security Experts: We work with auditing firms to ensure cybersecurity

What We Never Do: Selling your data to advertisers, transferring it to marketing companies, or using it for any commercial purpose without your consent.

5 Cookies & Tracking Technology

Pikelak uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

You can manage cookies through your browser settings. However, disabling essential cookies may prevent Pikelak from functioning properly.

6 Data Protection Practices

Pikelak protects your data with industry-leading security measures:

  • Encryption: All data is fully encrypted both at rest and in transit
  • Access Control: Only authorized personnel can access specific data, and all such access is logged
  • Regular Audits: Independent security experts conduct regular system audits
  • Penetration Testing: Cyber attack resilience is tested on a regular basis
  • Data Backup: Encrypted backups are created hourly across multiple locations
  • Staff Training: All staff receive regular training on data protection

Please note, however, that no system on the internet is 100% impenetrable. To keep your account secure, always use a strong password and enable two-factor authentication.

7 Your Data Rights

Pikelak gives you full control over your data. Your rights include:

Right to Access

You can view what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request the permanent deletion of your data.

Right to Restrict Processing

Under certain conditions, you may request that the use of your data be restricted.

Right to Data Portability

You can download your data in an easy-to-read format at any time.

Right to Opt Out of Marketing

You may unsubscribe from promotional messages at any time.

To exercise any of these rights, please contact our support team. All requests will be responded to within 30 days of receipt.

8 Protection of Children & Minors

Pikelak is strictly for users aged 18 and above. We never knowingly collect data from minors.

Age is verified at the time of registration. If we discover that information has been collected from a minor, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian discovers that their child has created a Pikelak account, please contact us immediately. We will take action as quickly as possible.

9 Third-Party Services & Links

Various third-party services are integrated into the Pikelak platform. Each of these service providers maintains its own privacy policy.

  • Payment Providers: bKash, Nagad, and Rocket operate under their own respective policies
  • Game Providers: Evolution and Pragmatic Play's own data policies apply
  • Analytics Services: Analytics tools used for data collection have their own separate policies

Pikelak is not responsible for the privacy practices of these third parties. We recommend reviewing each provider's privacy policy separately.

10 Policy Changes & Contact

Pikelak may update this Privacy Policy from time to time. For significant changes:

  • A notification will be sent via email or through the platform
  • You will be notified at least 30 days before any changes take effect
  • The last updated date at the top of this page will be changed

For any questions or concerns regarding this Privacy Policy, please contact our Data Protection team:

Data Protection Category: [email protected] — requests will be responded to within 30 business days of receipt. For urgent matters, please use our standard support channels.

Your Data Is Safe — Enjoy Pikelak with Peace of Mind

Join a platform that upholds the highest security standards in the industry.
Register for free and claim your 100% welcome bonus.

বাংলা