Gaming is an enjoyable form of entertainment — as long as it stays in check. Pikelak believes that fun and responsibility can go together. Use our tools and guidelines to keep your gaming experience healthy and positive at all times.
PikelakGaming on -is an entertainment activity — much like watching a movie or playing cricket. But just like any form of entertainment, gaming has its limits. When those limits are crossed, fun can turn into a problem.
Responsible Gaming It means playing mindfully, within your means, and free from stress. It means knowing when to stop, how much to spend, and never seeing gaming as a solution to life's problems. Pikelak believes in this principle and is committed to supporting you in it.
Online gaming is growing rapidly in Bangladesh, with millions of people participating in betting and casino games every day. The vast majority play simply for entertainment. However, a small number of players can sometimes lose control. Pikelak wants to warn you before you reach that point.
Remember: Chasing losses by placing more bets is not a solution. It's a common misconception that only makes things worse. Pikelak will always tell you the truth.
Gaming addiction doesn't develop overnight — it builds gradually. Here are some warning signs to watch out for. If any of these apply to you, it may be time to seek help:
These free tools will help you keep your gaming under control
Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted.
FreeSet a limit on how long you play in one session. You'll receive a reminder at the set time, and the session will end automatically.
InstantSet a maximum amount to stake on a single bet. It's a simple way to protect yourself from significant losses.
FreeTemporarily suspend your account for anywhere between 1 day and 6 weeks. Your account cannot be reopened until the break period has ended.
InstantExclude yourself completely from Pikelak for a period of 6 months to 5 years. Your account cannot be reopened during this time.
Active within 24 hoursView and download a detailed report of your full gaming history, spending, and time — whenever you need it.
FreeBuild responsible gaming habits with guidance from Pikelak
Before you start playing, decide how much you're willing to spend each month. Set a budget using only money you can afford to lose without affecting your daily life.
Decide in advance how long you'll play each day. Set an alarm. When the time is up, close the app — even if you're on a winning streak.
Placing large bets when you're angry, frustrated, or overly excited is dangerous. Keep a clear head. Take a short break if you need to.
Don't chase your losses by betting more after a loss. It's the biggest trap there is. Losing is normal — knowing when to stop is the real win.
Don't hide your gaming from your family. If you feel the need to, that's already a warning sign. Have an open, honest conversation.
Don't expect gaming to be a source of income. Think of winnings as a bonus and losses as the cost of entertainment — and keep that mindset.
Ask yourself these questions. Answer honestly — this is just for you.
If more than 3 of your answers are "Yes", please get in touch with us.
If you answered "Yes" to most of these questions, please contact Pikelak support. Our specialist team will help you without any judgment.
Set your gaming limits on the Pikelak app or website in just a few minutes.
Log in to your Pikelak account. Click the profile icon in the top right corner.
Go to "Settings" or the "Safety & Gaming" section from the menu.
Click on the "Responsible Gaming" section.
Choose what you need — a deposit limit, time limit, or self-exclusion.
Enter your preferred amount or time limit and click "Confirm". The limit takes effect immediately.
Important: Decreasing your limit takes effect immediately. However, increasing your limit requires a 72-hour waiting period — this is in place for your own protection.
Acknowledging a problem takes courage. We're here to support you, not to judge.
Chat with our Responsible Gaming specialist directly via live chat on the Pikelak website or app. Support is available 24/7.
For detailed concerns requiring confidentiality, email us. Our specialist team will respond within 24 hours. Email: [email protected]
Manage everything yourself from your account settings — set limits, take a break, or activate self-exclusion. No reason required.
Urgent Warning: Gaming addiction is a health condition — not a moral failing. If you or someone you know is facing financial or emotional difficulties due to gaming, please seek help promptly. Reaching out to a professional is always the better path — don't try to handle it alone.